Refund Policy

Effective Date: March 17, 2026

Last Updated: March 17, 2026

1. No Purchases on This Website

Fruity Candy Slots is a 100% free demo game with the following characteristics:

• No real-money purchases
• No subscriptions or paid memberships
• No in-game purchases or microtransactions
• Virtual credits are FREE and have zero monetary value

Result: Since no payments are collected, there are no refunds to process.

2. Virtual Credits Have No Cash Value

All credits displayed in the game are:

• Purely fictional and for entertainment only
• Cannot be purchased with real money
• Cannot be sold, traded, or redeemed
• Not eligible for refunds or compensation

3. Third-Party Platforms

If in the future we offer paid content through third-party platforms (such as app stores or payment processors):

• Refunds will be governed by that platform's refund policy
• You must contact the platform's customer support directly
• Refund eligibility, timelines, and processes follow the platform's rules
• We will cooperate with legitimate refund requests according to platform requirements

4. Unauthorized Charges

If you notice an unauthorized charge related to our Service:

1. Contact Your Bank/Card Issuer: Immediately dispute the charge through your payment provider
2. Check Third-Party Platforms: Verify if the charge came from an app store or payment processor
3. Notify Us: Email us at refunds@fruitycandyslots.example.com with transaction details

We will investigate and assist as appropriate, though we do not directly process payments.

5. Game Outcomes and Demonstration Content

Regarding game results:

• All wins, losses, and balances are simulated
• Game outcomes do NOT entitle you to monetary compensation
• Virtual winnings have no cash value and cannot be "cashed out"
• No refunds are available for virtual game results

6. Data Reset and Removal

You can reset your game progress at any time:

• Use the in-game "Reset demo progress" button
• Clear your browser's site data for our domain
• This affects only local storage (no payment-related data exists)

7. Future Paid Features

Should we introduce paid features in the future, we will:

• Update this Refund Policy with clear refund terms
• Provide advance notice to users
• Comply with applicable consumer protection laws
• Offer refunds according to legal requirements in your jurisdiction

8. Consumer Rights

This policy does not affect your statutory rights under applicable consumer protection laws. If you are entitled to a refund under local law (e.g., EU consumer rights, FTC regulations), those rights remain in effect.

9. Contact for Refund Questions

If you have questions about refunds or believe you were charged in error:

Email: refunds@fruitycandyslots.example.com

Contact Page: Visit our Contact Page

Response Time: We aim to respond within 48 hours

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Material changes will be reflected by updating the "Last Updated" date above. Your continued use of the Service after changes constitutes acceptance.

This is a free entertainment game. No real money. All credits are virtual.